Write a 750-1250 word paper in which you compare and contrast quality management at two organizations in the same industry.
· One organization must compete in the domestic market and one in the global market, such as Southwest Airlines and Lufthansa.
Consider researching the airline industry, the auto industry, the electronics industry, or the pharmaceutical industry.
Complete the following in your paper:
· Describe or diagram a process or procedure that is similar between the organizations. Explain the process or procedure from beginning to end.
· Explain why the process or procedure produces a competitive product or service in the domestic and global markets.
· Explain how quality management affects the position of the companies in the domestic and global market.
Include a minimum of two resources in addition to Quality Management for Organizational Excellence.
Format your paper consistent with APA guidelines.